Description based on the Act on Specified Commercial Transactions

distributor
Naito Design Institute Co., Ltd.

Operation manager
Kenji Naito

address
〒171-0051
4-38-2 Nagasaki, Toshima-ku, Tokyo

telephone number
03-3955-9076

FAX number
03-3955-9179

email address
customer@naito-design.co.jp

URL
https://nipopo.myshopify.com

Necessary charges other than products
In addition to the amount listed in the price list, various expenses such as consumption tax, shipping, and cash-on-delivery fees are required.

Shipping fee
Honshu: ¥800 (tax included)
Hokkaido/Kyushu: ¥1,000 (tax included)
Okinawa: ¥1,600 (tax included)
*Depending on the shipping method, we may contact you separately for shipping charges in some areas.
・Cash on delivery fee (tax included)
1 ~ 30,000 yen ⇒ 330 yen
30,001 - 100,000 yen ⇒ 550 yen
・Delivery time
in the morning
12pm-2pm
14:00-16:00
16:00-18:00

18:00 → 21:00

How to order
Please purchase online using the purchasing method below.

[1] Select the product and add it to the cart
Select the product you want and press the Add to Cart button.

[2] Check the quantity and proceed to purchase
Please check the quantity and proceed to the purchase procedure.
If you wish to continue shopping, please click the Return button to return to the previous page.

[3] Proceed to purchase procedure
From the purchase procedure, please proceed to the customer information input screen.
*If you register as a member at this time, you can omit entering customer information the next time you make a purchase.
→ Click here to register as a member
*If you have already registered as a member, please enter your email address and password to log in.

[4] Please enter your customer information.
Please enter the necessary customer information and proceed to the next step.
*If you register as a member, you can omit it from your next purchase.
→ Click here to register as a member

[5] Please select your payment method.
Please select your desired payment method and delivery time.

[6] Please check the input contents.
If the information you entered is correct, please proceed to the order completion page.

[7] Order completed.
Your order is now complete.
We will send an order confirmation email to the email address you registered.

*If you do not receive the confirmation email, there may be a problem, so please contact us again or contact us by phone.

TEL:03-3955-9076

payment method
You can use any of the following payment methods.
·credit card
*VISA, MasterCard, JCB, AMEX, MUFG, NICOS,
Use DC, UFJ, Diners credit cards
receive.
·Cash on delivery
※Cash-on-delivery fee will be paid by the customer.
[Cash on delivery fee]
1 ~ 30,000 yen ⇒ 330 yen
30,001 - 100,000 yen ⇒ 550 yen

Due date for payment
The customer will pay the courier when receiving the product. (Payment on delivery of product)
The product will be delivered within 3 business days to 2 weeks after confirming your order.

As the number of days for delivery varies depending on the product, we will contact you after receiving your order regarding shipping.

Delivery time
【important】
We are closed on Saturdays, Sundays, and holidays. Therefore, please note that if you place an order on a public holiday, we will not be able to deliver it the next day after the public holiday.

・If the product you purchased from our online shop is missing, defective, or incorrect, we will replace it with a good product.

Please be sure to contact us using the contact information below within 7 days of receiving your ordered product. In addition, please return defective products to us by cash on delivery.

- If the return is due to the customer's own convenience, such as an incorrect order or cancellation of the order after it has been shipped, the customer will be responsible for shipping charges.

About returns and exchanges
If the product you purchased from our online shop is missing, defective, or incorrect, we will replace it with a good product.
Please be sure to contact us using the contact information below within 7 days of receiving your ordered product. In addition, please return defective products to us by cash on delivery.
- If the return is due to the customer's own convenience, such as an error in the order or cancellation of the order after it has been shipped, the shipping fee will be borne by the customer.
Please be forewarned. (Please contact us for details)
・If you have any other concerns, please contact us immediately at the number below.
Our staff will assist you.

TEL:03-3955-9076

E-MAIL:customer@naito-design.co.jp
Business hours: 9:00-18:00 (closed on Saturdays, Sundays, and holidays)